Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@miapruitt.com. Please note that customers are responsible for return shipping costs. Returns will need to be sent to the following address:

Mia's Closet
2837 San Marino St #303
Los Angeles, CA 90006

If your return is accepted, we'll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Restocking Fee

Approved returns are subject to a 15% restocking fee, which will be deducted from your refund amount. This fee helps cover processing, handling, and restocking expenses.

You can always contact us for any return questions at customerservice@miapruitt.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is ever shipped into the European Union, customers have the right to cancel or return their order within 14 days, for any reason and without justification. The item must be in the same condition that it was received, unworn or unused, with tags attached, and in its original packaging. Proof of purchase will also be required.

At this time, Mia's Closet operates exclusively within the United States and currently ships only to customers located within the United States. Please check back for future updates regarding international shipping.

Refunds

We will notify you once we've received and inspected your return and let you know if the refund was approved or not.

If approved, you'll be automatically refunded to your original payment method minus the applicable 15% restocking fee within 5 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your return and you have not received your refund, please contact us at customerservice@miapruitt.com.