Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with Mia's Closet. We are committed to providing a smooth and transparent shipping experience for all of our customers.

Processing Times
• Orders are typically processed within 1–3 business days after payment is received.
• Orders are processed Monday through Friday, excluding holidays.
• During periods of high demand, processing times may be extended. Customers will be notified of any significant delays.

Shipping Times
Estimated delivery times vary depending on the destination and shipping method selected at checkout.

United States:
• Standard Shipping: 5–12 business days
• Expedited Shipping (if available): 2–5 business days

International Orders:
• At this time Mia's Closet ships only to the United States.

Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, including weather conditions, customs inspections, carrier delays, or peak holiday periods.

Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information, when available. Tracking updates are provided by the shipping carrier and may take 24–72 hours to appear after shipment.

Shipping Rates
Shipping charges are calculated at checkout based on the destination, package weight, dimensions, and selected shipping method. Any applicable shipping promotions will be clearly displayed during checkout.

International Duties and Taxes
Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country. Mia's Closet is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before submitting your order. Mia's Closet is not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply if a package must be reshipped.

Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is under the carrier's control. If your package is lost, significantly delayed, or marked as delivered but not received, please contact us at customerservice@miapruitt.com. We will work with the carrier to assist in locating your shipment whenever possible.

Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and photographs of the item(s) and packaging so that we can assist you promptly.

Split Shipments
To ensure faster fulfillment, items within the same order may ship separately from different fulfillment centers. If this occurs, you will receive separate tracking information for each shipment.

Questions
If you have any questions regarding shipping or your order status, please contact us at:

Mia's Closet
Email: customerservice@miapruitt.com
Website: miapruitt.com
  • Store Phone: +1 (323) 770-5461